New Zealand
Crypto recovery in New Zealand: careful help, no upfront fees
An old whakataukī says: he taonga nui te tūpato. Caution is a treasure worth prizing. After a scam, that caution is not paranoia; it is the one asset you still fully control.
RVK Recovery is a cryptocurrency recovery practice serving clients in New Zealand, reviewing lost access and wallet matters, crypto fraud and theft, exchange lockouts, estate succession, and commercial disputes involving digital assets. Three facts sit at the front:
- The practice never asks for seed phrases, private keys, wallet passwords, two-factor codes, or remote access to your devices.
- The fee is 12.5%, paid only after recovered funds are deposited in your own bank account. No recovery through the practice's efforts, nothing owed.
- A confidential review starts in writing, with no obligation to proceed.
First steps: report a crypto scam in New Zealand
Stop sending money: not to the platform, not to a supposed tax office, not to anyone who says one more payment will release your balance. Preserve everything: emails, texts, chat logs, transaction IDs, wallet addresses, screenshots, and bank records.
Report the scam to Police through 105, online or by phone (111 in an emergency). Netsafe (netsafe.org.nz) offers free advice and takes reports of online incidents, though it cannot investigate. Contact your bank or exchange straight away; fast notice sometimes freezes funds. These channels are listed for your information, not as partners.
Scammers have impersonated New Zealand Police and crypto company staff, spoofing real phone numbers and directing wallet holders to fake websites that harvest seed phrases. Police will never ask for your seed phrase, passwords, or PIN. Neither will this practice. Anyone who contacts you first offering recovery, demands an upfront fee, or wants remote access is running a second scam.
What the practice reviews
New Zealand files tend to arrive by phone, text, or messaging app. The practice reviews:
- Fake investment platforms and messaging-app trading groups
- Romance scams and pig butchering that end at a crypto platform
- Phishing, impersonation of police or banks, SIM swap, and account takeover
- Lost access: forgotten passwords, lost two-factor devices, damaged hardware wallets, incomplete seed records
- Lockouts and frozen balances at genuine exchanges
- Estates holding cryptocurrency, plus commercial disputes, crypto loans, and stablecoin questions
Several fake platforms can belong to one organiser already before a court; checking whether an open case already exists is free and needs no wallet credentials.
The New Zealand picture
New Zealand is a small country, and losses are reported from everywhere: Auckland, where most files originate, Wellington, Christchurch, and the regions. In 2026, Police and the National Cyber Security Centre warned that the impersonation scam described above had cost victims millions. Kiwi files often involve a careful person who checked the platform twice and was still deceived; these operations are built by professionals, and being deceived by them is not a character flaw.
No win no fee: fees, security, and jurisdiction
The fee is 12.5% of recovered funds, due only after those funds are in your bank account. No retainer, no hourly rate, no cryptocurrency payment to open a file, no charge for a review. If there is no recovery through the practice's efforts, nothing is owed.
RVK Recovery never asks for seed phrases, private keys, wallet passwords, two-factor codes, or remote desktop access, and never asks you to move remaining coins as a verification step. Anyone who asks for these things in the practice's name is an impersonator.
Recovery is not guaranteed, and the practice does not publish success rates. Some matters have no practical path. If yours is one of them, you will be told so in writing.
The practice does not accept clients who are citizens or permanent residents of the United States, Germany, Italy, or France. Every other country, including New Zealand, can be considered. Each file is judged on the applicable law, where the counterparty is, the evidence, any existing court action, and whether enforcement is practical.
There is no phone number and no live chat; the only published address is the UK registered office shown in the footer, which receives no client visits. Everything material is in writing, so there is a record.
FAQ
How do I report a scam in New Zealand?
Report to Police through 105, online or by phone, and get advice from Netsafe at netsafe.org.nz. Contact your bank or exchange immediately.
Can I get my crypto back after a scam?
Sometimes. It depends on whether funds can be traced to an exchange or an identifiable entity, the evidence, jurisdiction, and timing. No honest practice guarantees an outcome.
Will a recovery service ask for my seed phrase?
A legitimate one will not. Never share a seed phrase, private key, or wallet password with anyone; this practice will never ask. Anyone who does is attempting theft.
Do you have an office in Auckland?
No. The practice is remote: no office in New Zealand, no phone line, no live chat. Everything material is in writing, so there is a record.
A quiet next step
A confidential review starts with six answers: your full name, email, country and telephone, the amount lost in USD, the type of case, and a short account of what happened, up to 5,000 characters. No identity documents are needed for this first check. A specialist replies in writing within business days. If your matter has no practical path, you will be told plainly.